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HerCompassAIClinical & Relationship Intelligence

Privacy Center

Your data belongs to you. This is where you understand what we hold, why we hold it, and what you can do with it.

Zero Data Monetisation AI Reads Scores, Not Journals You Control Partner Access

Your data, explained plainly

Expand any question for a straight answer.

What we collect
  • Profile: Your name, email address, and account preferences.
  • Tracking entries: Symptoms, mood, sleep, energy, and lifestyle logs you choose to submit.
  • Onboarding answers: Your responses during the questionnaire used to build your Snapshot.
  • AI requests: The context sent to our AI Gateway — this is computed data, not raw journal text.
  • Billing: Handled entirely by Stripe. We never see your card number.
  • Usage signals: Which features you use, so we can improve them. Never sold to advertisers.
Why we collect it
  • Profile: To identify your account and personalise your experience.
  • Tracking entries: To calculate patterns our deterministic engine uses, then pass verified numbers to the AI for interpretation.
  • Onboarding answers: To generate your Personal Menopause Snapshot™ — the first thing you receive.
  • AI requests: To produce educational insights. The AI receives computed scores, not your diary.
  • Billing: To process your subscription through Stripe.
  • Usage signals: To understand which parts of the app genuinely help and which do not.
How it's used

Your tracking entries never go directly to an AI model. Instead, HerCompassAI's deterministic engine calculates scores and trends. Those verified numbers — not your original words — are what the AI interprets into personalised educational guidance.

Your entries → Deterministic engine → Verified scores → AI Gateway → Educational insight

This means the AI is never reading your journal. It is reading a summary your own data produced. That distinction is built into the architecture — it is not a policy choice that can drift.

Who can access it
  • You: Always. Export or delete at any time in your settings.
  • The AI Gateway: Receives anonymised computed scores, not your raw entries.
  • Your partner: Only what you explicitly share via Partner Permissions. Raw logs never leave your account.
  • HerCompassAI staff: Operational access only. Staff see aggregate metrics, not personal health entries.
  • Advertisers: Nobody. We do not sell, rent, or trade your data.
  • Third parties: Stripe (billing only). No other third party receives your health data.
How AI uses your information

HerCompassAI uses large language models to generate educational guidance. The models receive a structured context package — your age range, the computed scores your tracking produced, and relevant approved evidence references. They do not receive your symptom journal verbatim.

Every AI response passes through Safety, Citation, and Non-Diagnostic validation before it reaches you. If a response fails those checks, it is not shown.

AI-generated insights are educational context, not medical advice. They do not diagnose, treat, or replace speaking with a clinician.

Partner sharing

What a connected partner can and cannot see.

Sharing is off

No summary goes to a partner right now, and raw logs stay in your account either way.

Review partner permissions

How the AI uses your information

Short version: it reads calculated scores, never your words.

  1. 1You submit a daily tracking entry.
  2. 2Our deterministic engine calculates pattern scores from your entries.
  3. 3Verified scores (not your words) are packaged into a context bundle.
  4. 4The AI Gateway adds approved evidence references.
  5. 5The AI model generates an educational insight from the bundle.
  6. 6The insight passes Safety, Citation, and Non-Diagnostic validation.
  7. 7Only a passing insight reaches you.

AI-generated insights are educational context. They do not diagnose, treat, or replace speaking with a clinician about anything that concerns you.

Your privacy history

A log of the moments that shaped your account's privacy settings.

  1. Account created

    Not yet

    Your email address and password are stored. No health data exists yet.

  2. Privacy consent given

    Not yet

    You agreed to the privacy policy and we explained what data we collect and why.

  3. First Snapshot completed

    Not yet

    Your onboarding answers were used to build your first Personal Menopause Snapshot™.

  4. Partner sharing configured

    Not yet

    You chose which summaries, if any, a partner may see. Raw logs never leave your account.

Data controls

Actions you can take right now.

Export my dataLater

Download a copy of your profile, tracking history, and Snapshot data.

Go to Settings

Delete my account

Permanently remove your account and all associated data. This cannot be undone.

Account Settings

Still have questions?

Read our full Privacy Policy or reach our team directly.

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